Support Center - All Rummy Games
We're here to help you with all your gaming needs
24/7 Customer Support
At All Rummy Games, we understand that excellent customer support is crucial for a great gaming experience. Our dedicated support team is available around the clock to assist you with any questions, concerns, or technical issues you may encounter while using our platform.
Whether you need help with account setup, payment processing, game rules, or technical troubleshooting, our experienced support representatives are ready to provide prompt and professional assistance.
How to Contact Us
Live Chat Support
Get instant help through our live chat feature available 24/7. Click the chat icon in the bottom-right corner of our website to start a conversation with our support team.
Response Time: Under 2 minutes
Email Support
Send us a detailed email describing your issue, and we'll respond within 24 hours with a comprehensive solution.
Response Time: Within 24 hours
Phone Support
Speak directly with our support team for immediate assistance with urgent issues or complex problems.
Hours: 24/7 for urgent issues
Frequently Asked Questions
Account & Registration
How do I create an account?
Click the "Register" button on our homepage, enter your mobile number, verify with OTP, and complete your profile setup.
What documents do I need for verification?
You'll need a government-issued ID, address proof, and PAN card for complete account verification.
Payments & Transactions
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and various digital wallets for deposits and withdrawals.
How long do withdrawals take?
Withdrawals are typically processed within 24-48 hours for verified accounts.
Technical Support
I'm experiencing slow loading times. What should I do?
Try refreshing your browser, clearing cache, or checking your internet connection. Contact support if issues persist.
Can I play on mobile devices?
Yes, our platform is fully optimized for mobile devices and works seamlessly on smartphones and tablets.
Additional Resources
Game Rules & Tutorials
Learn how to play different rummy variants with our comprehensive guides and video tutorials.
Responsible Gaming
Access tools and resources to help you maintain healthy gaming habits and set personal limits.
Security Center
Learn about our security measures and how to keep your account safe from unauthorized access.
Community Forum
Connect with other players, share strategies, and get tips from the All Rummy Games community.
Before Contacting Support
To help us assist you more effectively, please consider the following:
- Check our FAQ section for quick answers to common questions
- Ensure you have a stable internet connection
- Try refreshing your browser or clearing cache
- Have your account details and error messages ready
- Describe your issue clearly and provide relevant screenshots if possible